Terms & Conditions

General Terms & Conditions

1. In general

By accessing or ordering on Exries (www.exries.com), the customer agrees to be bound by these Terms General, and states that he has read and understood them. Exries reserves the right, in its sole discretion, modify or change these terms and conditions at any time. It is the customer’s responsibility to regularly consult the Terms General to keep abreast of any changes. Products sold benefits and services described on the Site at the time of sale. Product specifications and photos are indicative only.

By placing an order, you certify that you have read and accept the terms and conditions.

2. Prices

The catalog prices appearing on this website are quoted in Singapore Dollar(SGD) or US Dollars (USD). Prices quoted are based on geolocation which is tracked via cookies. Shipping fees are also included in the checkout page. The sale price, as well as all possible costs, are indicated in the synthesis of the customer order and are subject to approval before confirming each order.

3. Customs fees

Orders outside Singapore may be subject to customs duties at the border crossing. These additional costs are the sole responsibility of the recipient, and the recipient recognizes to be informed when ordering. These taxes are not in any case entitled to a discount, a refund or a de-taxing. Customs taxes depend on the country of the customer, the money paid as customs tax does not come back to Exries but is a customs tax.

4. Refferal Program

Refferal program: Exries reserve the rights to NOT offer this refferal program to anyone who Exries deems as cheating products via this program.

5. Availability & Sizing Exries commitment is void in case of failure or non-compliance with lead times from its suppliers, and to the extent that this unavailability is not due to Exries. In case of unavailability of a product, Exries will inform the customer of such unavailability to the best of their ability as soon as possible. The bracelets are handmade, so the size provided in the size guide may differ slightly. 6. Payment¬† Payment methods accepted : Credit cards (Visa, Mastercard, or American Express credit card ), Paypal. 7. Delivery and transport Products are sent to the delivery address given by the customer during the order process. Exries delivers its products worldwide. The bracelets are sent from Singapore. The delivery therefore depends on the customer’s country. In the event that an order requires several deliveries, the shipping and transport are charged to the customer once per order. In case of delay by the carrier responsible, Exries will not be held liable for any reason whatsoever. Consequently, no claims against Exries of any nature whatsoever may be made.

In case of return for incorrect sizing, the customer will be responsible for all return shipping costs.

8. Warranty

The guarantee takes effect on the date of purchase of the item. Exries invites the customer to check the condition of the goods delivered without delay to exclude obvious defects in material and workmanship, as well as transport damage . The customer is obliged to notify (up to a period of one week after delivery) Exries of defect or abnormality affecting the delivered goods to allow Exries to rectify the complaint. If the customer does not comply with the above two requirements verification of goods and signaling their defects and anomalies, the customer loses the right to the guarantee. The following is not covered under the guarentee: damage due to poor maintenance, non-compliance of the operating instructions, or normal wear and tear.

9. Access Newsletter: Exries

By ordering, contacting us by the contact form, registering to enjoy the 10% discount or the monthly contest on www.exries.com, the customer agrees to receive information sent by email through the website, including the newsletter, special offers and promotions.

10. Intellectual Property

The customer agrees not to use text, images, logos and other graphics on the site without the written and explicit permission of Exries. This website, in part or in whole, should in no case be reproduced, copied, sold or exploited for commercial purposes without authorization by Exries.

11. Data protection

All personal data will be considered confidential. The information required to manage the order will be subject to a data processing and may be communicated to associated companies under the management of the order.